Ambulatory Medical Transportation in Madison, WI
Reliable rides for passengers who can walk but need a steady hand and door-through-door assistance. Trained drivers, on-time pickups, across Madison and all of Dane County.
Request a RideWho this service is for
Ambulatory transportation is for passengers who can walk but need help getting to and from medical care. That includes older adults who no longer drive, people recovering from an injury or procedure, and anyone who wants a steady, patient driver rather than a standard taxi.
If you use a wheelchair or need to travel lying down, see our wheelchair transportation and stretcher transportation services instead.
Ready to book a ride?
Call 608-814-7750 or fill out the ride request form and we'll confirm your trip with a pickup window.
What's included in every ambulatory ride
For passengers who can walk
A reliable ride for people who can walk but need assistance and a steady hand to get to care.
Door-through-door assistance
We help you from your door to the vehicle and back. Standard on every ride, never an upcharge.
Trained, patient drivers
Drivers trained in passenger assistance, with a calm, professional manner on every trip.
Companion rides free
A family member or caregiver rides along at no extra charge when a seat is available.
On-time, every time
We plan pickup windows around your appointment and wait or return if your visit runs long.
How much does ambulatory transportation cost in Madison?
Private-pay rides are priced as a base fare of $[PRICE_BASE] plus $[PRICE_MILE] per mile, quoted before your trip. Door-through-door assistance and one companion rider are always included at no extra charge.
Facilities are invoiced monthly through a facility account. See our pricing and payment page for details.
How to book
Tell us the details
Call or fill out the ride request form with the pickup address, destination, date, and time.
We confirm your trip
You get a confirmation with your pickup window and driver details, so you know exactly when to expect us.
We show up
Your driver arrives, helps you from your door to the vehicle, and gets you there on time.
Service area
We serve Madison and all of Dane County, plus longer trips to surrounding counties with advance notice. See the full service area.
Ambulatory ride FAQs
What does ambulatory transportation mean?
Ambulatory transportation is a ride for passengers who can walk but need assistance getting to and from medical appointments. The driver helps from your door to the vehicle and back, but you do not need a wheelchair or stretcher for the trip.
Will the driver help me into the building?
Yes. Door-through-door assistance is standard. The driver helps you from your door to the vehicle and from the vehicle to the entrance of your destination.
Can my caregiver ride with me?
Yes. A family member or caregiver can ride along at no extra charge when there is a seat available. Let us know when you book so we can plan for it.
Do you help me from my door to the building entrance?
Yes. Door-through-door assistance is standard. The driver helps you from your door to the vehicle and from the vehicle to the entrance of your destination.
Is this the same as a taxi?
No. We are a non-emergency medical transportation provider, not a taxi. Our drivers are trained in passenger assistance, and door-through-door help is included on every ride.
Ready to book a ride?
Call 608-814-7750 or send us the details and we'll confirm your trip.