Wheelchair Transportation in Madison, WI
ADA wheelchair-accessible vans with ramps and four-point securement. Door-through-door assistance on every ride, across Madison and all of Dane County.
Request a RideWho this service is for
Wheelchair transportation is for anyone who uses a wheelchair or scooter and needs a safe, reliable ride to medical care. That includes older adults heading to a doctor's visit, dialysis patients on a standing schedule, and residents of nursing homes and assisted living facilities.
It is also for the families and care teams who arrange those rides. If you are booking for a parent, a resident, or a patient being discharged from the hospital, we make the process straightforward and keep you informed at every step. See our full range of NEMT services or how we work with care facilities.
Ready to book a ride?
Call 608-814-7750 or fill out the ride request form and we'll confirm your trip with a pickup window.
What's included in every wheelchair ride
ADA-compliant ramp
Every van has a compliant ramp rated for manual chairs, power chairs, and scooters, with a gentle incline for a smooth, safe roll-up.
Four-point securement
Your chair is secured at four points and inspected before the vehicle moves, every trip.
Door-through-door assistance
We help you from your door to the vehicle and back. Standard on every ride, never an upcharge.
Companion rides free
A family member or caregiver rides along at no extra charge when a seat is available.
Wait-and-return
We can wait through your appointment or schedule a return pickup, whichever works better.
Wheelchairs and scooters we can transport
We transport manual wheelchairs, power wheelchairs, and mobility scooters. The passenger brings their own chair or scooter; our job is to get you and your equipment there safely.
Our ramps are rated for [LIFT_CAPACITY] lbs. If you use a heavy-duty power chair or a large scooter, let us know when you book so we send the right vehicle and confirm the weight fits the ramp.
How much does wheelchair transportation cost in Madison?
Private-pay rides are priced as a base fare of $[PRICE_BASE] plus $[PRICE_MILE] per mile, quoted before your trip so you know the cost up front. There are no hidden fees and no surprise mileage charges. Door-through-door assistance and one companion rider are always included at no extra charge.
Nursing homes, assisted living, and dialysis centers are invoiced monthly through a facility account. Set up an account in one call.
Nursing homes, assisted living, and dialysis centers are invoiced monthly through a facility account. Set up an account in one call.
How to book
Tell us the details
Call or fill out the ride request form with the pickup address, destination, date, and time.
We confirm your trip
You get a confirmation with your pickup window and driver details, so you know exactly when to expect us.
We show up
Your driver arrives, helps you from your door to the vehicle, secures your chair, and gets you there on time.
Service area
We serve Madison and all of Dane County, plus longer trips to surrounding counties with advance notice. See the full service area, or jump straight to your city:
Wheelchair ride FAQs
Do I need to bring my own wheelchair?
Yes. Passengers travel in their own wheelchair or scooter. Our drivers are trained to safely secure your equipment inside the vehicle using a four-point securement system.
What is the weight limit for the ramp?
Our ramps are rated for [LIFT_CAPACITY] lbs. If you have a heavy-duty power chair or scooter, let us know when you book so we can confirm the right vehicle.
Can my caregiver ride with me?
Yes. A family member or caregiver can ride along at no extra charge when there is a seat available. Let us know when you book so we can plan for it.
Do you secure the wheelchair inside the van?
Yes. Every wheelchair and scooter is secured at four points, and the driver inspects the securement before the vehicle moves. This is standard on every trip.
Will the driver help me from my door to the van?
Yes. Door-through-door assistance is standard on every ride. The driver helps you from your door to the vehicle and back again at your destination.
Ready to book a ride?
Call 608-814-7750 or send us the details and we'll confirm your trip.